Service card Basic

The ServiceCard BASIC offers the following services:

  • 2 services per year including automatic schedule reminder
  • 5% loyalty discount on spare parts
  • Fixed travel costs for unscheduled callouts and emergencies
  • Emergency telephone line from Monday to Saturday 06:00 - 20:00
  • Each service is entered in a REICH service book for a full unit history
  • Voucher for materials worth € 150.00


  • Does REICH offer maintenance contracts? What do these include?
  • Which countries does REICH deliver to? Can I also have my unit services in my country?
  • In which languages is the unit documentation available?
  • How long is the warranty on my REICH unit? Is an extended warranty possible?
  • How quickly is the supply of spares from REICH?
  • What does the support look like in the critical start-up phase?
  • How extensive is the documentation? Is it written clearly?
  • How do I know which components are installed in my unit, so that if necessary I can order the correct spare parts?